<p>We are seeking a detail-oriented Business Analyst to translate business needs into clear requirements, support project delivery and improve processes. The successful candidate will work closely with stakeholders, development teams and senior management to ensure solutions deliver measurable value. This role suits an analytical thinker who communicates clearly and thrives on problem-solving.</p>
<p>The Business Analyst role focuses on gathering and analysing requirements, modelling processes and supporting testing and implementation activities. The post-holder will act as a bridge between the business and technical teams to ensure that solutions meet user needs and align with strategic goals.</p>
<h2>Business Analyst Job Profile</h2>
<p>The Business Analyst will lead requirements elicitation, document business rules and create functional specifications. They will facilitate workshops, prioritise work with product owners and support the delivery lifecycle from inception to handover.</p>
<p>Working with cross-functional teams, the analyst will evaluate current processes, propose improvements and produce data-driven recommendations. A practical understanding of change management and stakeholder engagement is essential to secure buy-in and smooth implementation.</p>
<h2>Business Analyst Job Description</h2>
<p>The Business Analyst will gather, analyse and document business requirements using techniques such as interviews, workshops and observation. They will produce user stories, use cases and process maps to communicate needs and ensure clarity for development teams. The analyst will validate solutions through testing and will ensure that acceptance criteria are met prior to release.</p>
<p>The role requires active collaboration with product owners, project managers, testers and architects to ensure that business objectives are translated into practical, testable deliverables. The analyst will maintain a clear backlog, support sprint planning and help prioritise features based on business value and risk.</p>
<p>Reporting to the head of business analysis or a programme manager, the Business Analyst will contribute to continuous improvement initiatives, support benefits realisation and measure outcomes against defined success criteria. They will also mentor junior analysts and contribute to the development of analysis standards and best practices within the organisation.</p>
<h2>Business Analyst Duties and Responsibilities</h2>
<ul>
<li>Conduct requirements elicitation through interviews, workshops and document analysis.</li>
<li>Create clear, concise functional specifications, user stories and acceptance criteria.</li>
<li>Develop process maps, data models and workflow diagrams to represent current and future states.</li>
<li>Collaborate with product owners to manage and prioritise the backlog.</li>
<li>Support testing activities, including preparation of test cases and participation in user acceptance testing.</li>
<li>Facilitate stakeholder engagement and manage expectations across business and technical teams.</li>
<li>Analyse business processes to identify improvements and propose cost-effective solutions.</li>
<li>Monitor project progress and report on risks, issues and dependencies.</li>
<li>Ensure documentation is maintained in a central repository and is accessible to relevant teams.</li>
<li>Provide coaching and guidance to junior analysts and contribute to capability development.</li>
</ul>
<h2>Business Analyst Requirements and Qualifications</h2>
<ul>
<li>Bachelor's degree in Business, Information Technology, Economics or a related discipline.</li>
<li>Proven experience as a Business Analyst or Systems Analyst within a complex organisation.</li>
<li>Strong analytical skills with experience in process mapping and data analysis.</li>
<li>Familiarity with Agile methodologies and the production of user stories and acceptance criteria.</li>
<li>Excellent stakeholder management and communication skills, both written and verbal.</li>
<li>Experience with requirements management and modelling tools such as JIRA, Confluence, Visio or similar.</li>
<li>Knowledge of SQL or experience working with data analysts is desirable.</li>
<li>Attention to detail with the ability to balance strategic thinking and practical delivery.</li>
<li>Professional certifications such as IIBA CBAP, CCBA or BCS Practitioner are an advantage.</li>
<li>Ability to work independently and as part of a multidisciplinary team in a fast-paced environment.</li>
</ul>