<p>We are seeking a detail oriented Prompt Quality Analyst to evaluate, refine and monitor prompts used in conversational AI systems. The role involves analysing prompt performance, identifying failure modes, and recommending improvements to ensure accurate, safe and consistent responses. The ideal candidate will combine linguistic sensitivity with technical understanding of AI behaviour.</p>
<h2>Prompt Quality Analyst Job Profile</h2>
<p>The Prompt Quality Analyst will work closely with product, engineering and data teams to maintain high standards of prompt design and execution. The role requires rigorous testing, systematic documentation and a continuous improvement mindset.</p>
<p>This position is suited to candidates with experience in natural language, quality assurance or content design who can balance user needs with model limitations while upholding ethical and safety considerations.</p>
<h2>Prompt Quality Analyst Job Description</h2>
<p>As a Prompt Quality Analyst you will assess prompts and their resulting outputs to ensure they meet defined quality metrics. You will design test cases, run controlled experiments, and produce reproducible evaluations that highlight areas for optimisation. Your work will influence prompt templates, guardrails and training data recommendations.</p>
<p>You will analyse response consistency, factual accuracy and alignment with brand voice and policy. Where necessary, you will create improved prompt variants, annotate edge cases and collaborate with engineers to implement changes. Clear reporting and stakeholder communication are essential elements of the role.</p>
<p>In addition, you will help establish quality frameworks and scorecards that allow teams to monitor prompt performance over time. The role will involve ongoing calibration with annotation teams and contributing to best practice documentation to raise the overall standard of conversational experiences.</p>
<h2>Prompt Quality Analyst Duties and Responsibilities</h2>
<ul>
<li>Evaluate prompts and model responses for accuracy, relevance and safety.</li>
<li>Create and execute test plans and experiment protocols to measure prompt effectiveness.</li>
<li>Develop and maintain prompt libraries and template guidelines.</li>
<li>Annotate examples and curate datasets to support model fine tuning and testing.</li>
<li>Identify common failure modes and propose mitigation strategies.</li>
<li>Collaborate with engineers to implement prompt changes and monitor results.</li>
<li>Produce regular quality reports, dashboards and clear recommendations for stakeholders.</li>
<li>Define and apply quality metrics and scorecards to track improvement over time.</li>
<li>Ensure compliance with policy, ethical standards and user safety requirements.</li>
<li>Train and calibrate annotators and reviewers to maintain labelling consistency.</li>
</ul>
<h2>Prompt Quality Analyst Requirements and Qualifications</h2>
<ul>
<li>Bachelor's degree in Linguistics, Computer Science, Human Computer Interaction or a related field.</li>
<li>Proven experience in quality assurance, content design, data annotation or applied linguistics.</li>
<li>Familiarity with large language models and prompt engineering principles.</li>
<li>Strong analytical skills and experience with experimental design and A B testing methodologies.</li>
<li>Excellent written communication skills and sensitivity to tone, brand voice and user context.</li>
<li>Experience with annotation tools, version control and basic scripting for data manipulation.</li>
<li>Ability to translate qualitative observations into actionable improvements and metrics.</li>
<li>Good understanding of privacy, safety and bias considerations in AI systems.</li>
<li>Detail oriented, organised and able to manage multiple investigations concurrently.</li>
<li>Preferred experience working in cross functional teams within agile environments.</li>
</ul>