<p>We are seeking a proactive and experienced Store Manager to lead a busy retail outlet. The successful candidate will manage day to day operations, motivate the team and deliver exceptional customer service. This role demands strong commercial acumen, attention to detail and a hands on approach to problem solving. The Store Manager will be the principal point of contact for customers and will drive standards across sales, stock control and presentation.</p>
<h2>Store Manager Job Profile</h2>
<p>As Store Manager you will be accountable for meeting sales targets, maintaining operational standards and fostering a positive team culture. You will report to the regional manager and act as the store ambassador for customers and stakeholders.</p>
<p>The role suits a confident leader who can balance people management with practical tasks. You will ensure visual merchandising, stock control and health and safety procedures are followed consistently.</p>
<h2>Store Manager Job Description</h2>
<p>In this role you will oversee all aspects of store performance and create an environment that encourages sales growth and customer loyalty. Core duties include planning rotas, analysing sales data and implementing promotional activity to maximise revenue while controlling costs. You will coach and develop colleagues through regular 1 to 1s, performance reviews and targeted training plans. Day to day responsibilities also include resolving customer enquiries, handling complaints with diplomacy and ensuring the store presents in line with brand standards.</p>
<p>You will take ownership of stock control procedures including deliveries, returns and systematic stocktakes to minimise shrinkage. The post requires liaison with supply chain, merchandising and head office teams and the ability to act on commercial insight to drive margin improvement. You will produce accurate weekly and monthly reports, set local sales initiatives and monitor key performance indicators to continuously improve results.</p>
<p>The ideal candidate is commercially minded, organised and able to work under pressure. You will demonstrate excellent communication skills and lead by example to inspire high standards of customer care and operational excellence. Additional responsibilities may include budget management, local store marketing and community engagement to raise footfall and local brand awareness.</p>
<h2>Store Manager Duties and Responsibilities</h2>
<ul>
<li>Drive sales and meet or exceed store targets through effective merchandising and promotions.</li>
<li>Recruit, train, develop and motivate colleagues to build a high performing team.</li>
<li>Plan and manage staff rotas to match customer demand while controlling labour costs.</li>
<li>Manage stock levels, process deliveries and conduct regular stocktakes to reduce loss.</li>
<li>Maintain store presentation and visual merchandising to uphold brand standards.</li>
<li>Handle customer feedback and complaints, delivering timely and professional resolutions.</li>
<li>Ensure compliance with health and safety, licensing and data protection policies.</li>
<li>Produce weekly and monthly reports, analyse performance and recommend improvement actions.</li>
<li>Implement loss prevention measures and review security procedures to protect assets.</li>
<li>Coordinate with suppliers and head office for promotional materials and replenishment.</li>
</ul>
<h2>Store Manager Requirements and Qualifications</h2>
<ul>
<li>Proven experience in a retail management role, preferably within a high street store or supermarket environment.</li>
<li>Strong leadership skills with the ability to coach, mentor and develop teams.</li>
<li>Good numeracy and IT skills, including experience with EPOS, stock and inventory systems.</li>
<li>Excellent communication and customer service skills with a professional manner.</li>
<li>Knowledge of health and safety regulations and stock control best practice.</li>
<li>Ability to work flexible hours, including weekends and busy trading periods.</li>
<li>Relevant retail qualification or equivalent demonstrable experience is desirable.</li>
<li>Full eligibility to work in the UK and a clear approach to safeguarding customer and colleague welfare.</li>
</ul>