<p>The Regional Manager will oversee multi-site operations within a defined geography, ensuring consistent delivery of service, financial performance and adherence to company standards. This role requires strategic thinking, strong people leadership and practical operational experience. The successful candidate will build high-performing teams, drive growth and represent the company with regional stakeholders.</p>
<p>The Regional Manager role is central to sustaining operational excellence and achieving business targets across a group of locations. The post involves balancing strategic planning with hands-on coaching and performance management to deliver customer satisfaction and profitable growth.</p>
<h2>Regional Manager Job Profile</h2>
<p>The Regional Manager Job Profile outlines the core purpose, scope and reporting relationships for this senior operational position. The role typically reports to a Head of Operations or Regional Director and is accountable for the P&L, staff development and local compliance.</p>
<p>The post holder will act as the principal operational leader within the region, translating corporate strategy into local action plans, monitoring key performance indicators and intervening to correct underperformance. Strong communication skills are essential to align site managers and cross-functional teams towards common objectives.</p>
<h2>Regional Manager Job Description</h2>
<p>The Regional Manager will manage a portfolio of sites, ensuring consistent application of processes, effective resource allocation and delivery of service standards. Responsibilities include setting regional targets, analysing performance data and implementing improvement initiatives to boost productivity and customer satisfaction.</p>
<p>The role involves recruiting, coaching and developing site managers and supervisors, conducting regular performance reviews and leading training programmes to build capability. The Regional Manager will also manage budgets, oversee capital projects and maintain effective relationships with landlords, suppliers and local authorities.</p>
<p>In addition, the Regional Manager must ensure compliance with health and safety, employment law and company policies. The role will require regular travel within the region, attendance at senior management meetings and contribution to strategic planning activities at the head office level.</p>
<h2>Regional Manager Duties and Responsibilities</h2>
<ul>
<li>Lead and support multiple site managers to achieve commercial and operational targets.</li>
<li>Own the regional P&L and deliver agreed financial results through tight cost control and revenue growth.</li>
<li>Develop and implement regional business plans and performance improvement programmes.</li>
<li>Recruit, train and mentor managers and key staff to improve retention and capability.</li>
<li>Monitor and analyse KPIs, preparing regular management reports and action plans.</li>
<li>Ensure compliance with health and safety regulations, company policies and statutory obligations.</li>
<li>Manage capital spend, maintenance schedules and site refurbishment projects.</li>
<li>Build strong relationships with stakeholders, including clients, landlords and local regulatory bodies.</li>
<li>Conduct regular site visits, audits and operational reviews to maintain standards and share best practices.</li>
<li>Lead change initiatives and support the roll-out of new systems, processes and commercial initiatives.</li>
</ul>
<h2>Regional Manager Requirements and Qualifications</h2>
<ul>
<li>Proven experience in multi-site management or regional operations, typically 5 years or more.</li>
<li>Demonstrable track record of delivering financial targets and operational improvements.</li>
<li>Strong leadership skills with experience in coaching and developing managers and teams.</li>
<li>Excellent commercial awareness and experience in budget management and forecasting.</li>
<li>Good analytical skills with the ability to interpret performance data and implement corrective actions.</li>
<li>Educated to degree level or equivalent vocational qualifications preferred.</li>
<li>Full driving licence and willingness to travel frequently across the region.</li>
<li>Sound knowledge of health and safety legislation and employment law.</li>
<li>Excellent communication and stakeholder management skills.</li>
<li>Proficient with MS Office and experience with operational systems and reporting tools.</li>
</ul>