<p>An Inside Sales Executive is responsible for generating revenue through telephone and online channels, qualifying prospects and closing smaller deals. The role suits proactive communicators who enjoy working to targets, using CRM systems and collaborating with field sales and marketing teams. This position demands resilience, strong product knowledge and the ability to build rapport remotely.</p>
<p>This job description outlines the core purpose, responsibilities and candidate requirements for an Inside Sales Executive role. It is designed as a template for HR professionals, recruiters and staffing agencies to attract well-suited candidates.</p>
<h2>Inside Sales Executive Job Profile</h2>
<p>The Inside Sales Executive is primarily accountable for prospecting, qualifying inbound and outbound leads and converting opportunities into revenue. They maintain pipeline health and ensure accurate CRM records to support forecasting and reporting.</p>
<p>This profile suits individuals with proven telesales skills, excellent telephone manner and an ability to understand customer needs quickly. Familiarity with B2B sales cycles and collaborative working with marketing is advantageous.</p>
<h2>Inside Sales Executive Job Description</h2>
<p>The Inside Sales Executive will manage a high volume of calls and virtual meetings to nurture relationships and progress prospects through the sales funnel. Daily activities include responding to enquiries, conducting product demonstrations by phone or video, preparing quotations and negotiating terms under delegated authority.</p>
<p>They will work closely with account managers and technical teams to ensure seamless handover of accounts and to resolve customer queries. Accurate data entry and pipeline management in the CRM are essential to deliver reliable forecasts and to support continuous improvement of sales processes.</p>
<p>Performance is measured by metrics such as number of qualified leads, conversion rate, average order value and attainment of monthly and quarterly sales targets. The role may involve occasional travel to client sites or company events and participation in training to keep product knowledge current.</p>
<h2>Inside Sales Executive Duties and Responsibilities</h2>
<ul>
<li>Prospect and qualify inbound and outbound leads via phone, email and video calls.</li>
<li>Conduct needs analysis and present tailored product or service solutions.</li>
<li>Prepare and send proposals, quotations and sales contracts.</li>
<li>Negotiate pricing and terms within agreed parameters to close deals.</li>
<li>Maintain and update accurate records in the CRM, including activity logs and pipeline status.</li>
<li>Collaborate with marketing to follow up on campaigns and convert campaigns into sales.</li>
<li>Handover converted accounts to account managers and ensured smooth onboarding.</li>
<li>Achieve or exceed monthly and quarterly sales targets and KPIs.</li>
<li>Provide regular sales reports and insight to sales management to inform forecasting.</li>
<li>Attend product training and provide feedback to product and operations teams to improve offerings.</li>
</ul>
<h2>Inside Sales Executive Requirements and Qualifications</h2>
<ul>
<li>Proven experience in inside sales, telesales or B2B sales, ideally within the relevant sector.</li>
<li>Strong telephone manner with excellent verbal and written communication skills.</li>
<li>Familiarity with CRM systems such as Salesforce, HubSpot or Microsoft Dynamics.</li>
<li>Ability to meet sales targets and work under performance metrics.</li>
<li>Good organisational skills with the ability to prioritise tasks and manage a sales pipeline.</li>
<li>Comfortable with remote selling tools, including video conferencing and online demos.</li>
<li>Commercial acumen with basic negotiation skills and an understanding of pricing strategies.</li>
<li>Minimum GCSEs or equivalent; a degree in business or related discipline is desirable but not essential.</li>
<li>Self-motivated, resilient and a team player with a proactive approach to problem-solving.</li>
<li>Full right to work in the UK and willingness to travel occasionally for client meetings or events.</li>
</ul>